Trinity Services, Inc


Trinity Services achieves highest level of accreditation from The Council on Quality and Leadership

Feb 16, 2017

NEW LENOX, IL — Trinity Services, Inc. is pleased to announce that, in February, it achieved the highest possible level of accreditation from the Council on Quality and Leadership, continuing a tradition Trinity started in 1992.

The four-year Person-Centered Excellence Accreditation, With Distinction, confirms that Trinity Services uses person-centered solutions in its work to help people with disabilities and mental illness flourish and live full and abundant lives.

Trinity Services is one of only a handful of organizations in the United States to have achieved this prestigious level of accreditation.

CQL observed the scope of services and supports offered by Trinity Services; interviewed persons served, family members, staff members and community stakeholders; and evaluated how well Trinity met and implemented CQL’s Shared Values (which aim to ensure accountabilities related to interpersonal interactions), Basic Assurances (which list fundamental requirements for service providers) and Personal Outcome Measures (21 indicators used to determine what is important to each person receiving services).

Trinity Services’ “Everything Counts” philosophy means that every action, thought and experience is significant. Every staff interaction with a person served creates a ripple effect that promotes self-confidence, heightens self-esteem and leads to the achievement of personal goals. 

“Trinity staff members go above and beyond in their efforts to serve others,” said Raymond McShane, chairperson of Trinity’s Board of Directors. “I am proud of them for maintaining this tradition of excellence.”

Trinity Services’ quality assurance efforts, whether they are the bedrock issues of health and safety, or matters of quality improvement, are fundamental elements of the services Trinity provides.

Trinity initially chose to pursue the rigorous CQL Accreditation in 1992 because the process validates the quality of person-directed services and supports better than any other accrediting organization in the field.

The accreditation process resulted in a shared plan of action that Trinity will carry out over the course of the four-year accreditation period. At several points, various reports and data will be shared with CQL to measure progress.

The Council on Quality and Leadership is an international nonprofit, virtual organization dedicated to the definition, measurement and improvement of personal quality of life. CQL’s vision is a world of dignity, opportunity and community for all people. To learn more about CQL, visit

Trinity Services, Inc. is a 67-year-old, nonsectarian, nonprofit organization dedicated to helping children and adults with developmental disabilities and mental illness flourish and live full and abundant lives. Trinity serves more than 3,500 people in 31 communities in Will, Cook, DuPage, Grundy, Peoria, Madison, Jackson and St. Clair counties, and Reno, Nevada. To learn more, visit

Meredith Dobes
Communication and Media Development
Trinity Services, Inc.
(815) 717-3750

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