Trinity Services, Inc

Commitment to Quality

There is no separate “Quality Assurance Department” at Trinity Services. Every employee accepts some degree of personal responsibility.

Trinity Services’ quality assurance efforts, whether they are the bedrock issues of health and safety, or matters of quality improvement, are fundamental elements of the services Trinity provides.

Since 1992, Trinity has been accredited by the Council on Quality and Leadership at the highest possible level. In February 2017, Trinity again received Person-Centered Excellence Accreditation, With Distinction, from CQL. Trinity decided to pursue the rigorous CQL Accreditation because the process validates the quality of person-directed services and supports better than any other accrediting organization in the field.

CQL’s process includes looking at organizational data, policies and procedures, and systems. Several CQL staff then visit the organization, including many locations in Illinois and Reno, Nevada, to meet with people supported by the organization, families, staff and community members. During those meetings, the strengths of the organization are identified, as well as opportunities for improvement.

CQL also evaluates how well Trinity meet and implements CQL’s Shared Values (which aim to ensure accountabilities related to interpersonal interactions), Basic Assurances (which list fundamental requirements for service providers) and Personal Outcome Measures (21 indicators used to determine what is important to each person receiving services).

The accreditation process results in a shared plan of action that the organization carries out over the course of the four-year period. At several points, various reports and data are shared with CQL to measure progress.

At the organizational level, quality assurance is led, assigned by and directed by Trinity Services’ Executive Committee. Existing as the secondary influence on organizational behavior is the Internal Systems & Quality Assurance Committee. This group is comprised of Trinity’s associate leaders.

There are a variety of other agency-wide committees that monitor the key functions of quality assurance. Such committees include: Human Rights, Safety, Medical Quality Assurance and others.

Trinity Services’ “Everything Counts” philosophy means that every action, thought and experience is significant. Every staff interaction with a person served creates a ripple effect that promotes self-confidence, heightens self-esteem and leads to the achievement of personal goals.

To learn more about CQL, visit www.c-q-l.org.

For a press release regarding Trinity Services' latest accreditation, click here.

Join our Newsletter!

Stay informed and connected to all the exciting things happening at Trinity Services!

Upcoming Events

  • 28th Annual Dinner Dance & Auction

    Dinner Dance 2017

    We feel privileged to be celebrating our 67th year of providing supports and services for people with developmental disabilities and mental illness. Since first opening our doors as a small school, Trinity Services has been committed to helping individuals flourish and lead more independent lives. We now serve more than 3,500 people through an array of innovative programs. This would not be possible without generous supporters like you.

    We hope you will join us for an evening of entertainment, fine dining, dancing, and silent and live auctions at our 28th Annual Dinner Dance & Auction, Saturday, Sept. 16, at Odyssey Country Club in Tinley Park. This year's theme is "Havana Nights."
    The evening starts with cocktails at 5 p.m.

    Click here to purchase tickets.

    Dinner Dance 2017 Sponsors

    Sponsorship Opportunities:
    Platinum - $5,000
    Full-page color ad in the program book
    Business logo posted on Trinity Services' website
    10 complimentary tickets
    Mention on social media

    Gold - $3,000
    Full-page color ad in the program book
    Business name on the Trinity Services website
    Six complimentary tickets
    Mention on social media

    Silver - $2,000
    Full-page B&W ad in the program book
    Business name on the Trinity Services website
    Four complimentary tickets
    Mention on social media

    Bronze - $1,000
    Half-page B&W ad in the program book
    Business name on the Trinity Services website
    Two complimentary tickets
    Mention on social media

    Program Book Advertisement Opportunities:
    Full-page color $500 (7.5” W x 9.75” H)
    Full-page B&W $300 (7.5” W x 9.75” H)
    1/2-page B&W $200 (7.5” W x 4.875” H)
    1/4-page B&W $100 (3.75” W x 4.875” H)
    1/8-page business card/celebration B&W $50 (3.75”W x 2.4375” H)

    Auction Items:
    You can also help us make this event a success by contributing a new, unused item for the silent or live auction. All items donated are 100% tax deductible.
    Some popular auction items from past years have included: tickets to sporting events, autographed sports paraphernalia, vacation packages (or airline miles), tools, theater tickets, gift cards, spa treatments, jewelry, wine, kids’ fun baskets, pet baskets, and electronics (iPad, Kindle, wireless sound systems, smart TV, etc.)
    Please drop off or mail your item(s) by Friday, Aug. 25, to 301 Veterans Parkway, New Lenox, IL 60451.
    If you need Trinity staff to pick up your donation, please call 815-717-3750.
View All Events