Trinity Services, Inc

Commitment to Quality

There is no separate “Quality Assurance Department” at Trinity Services. Every employee accepts some degree of personal responsibility.

Trinity Services’ quality assurance efforts, whether they are the bedrock issues of health and safety, or matters of quality improvement, are fundamental elements of the services Trinity provides.

Since 1992, Trinity has been accredited by the Council on Quality and Leadership at the highest possible level. In February 2017, Trinity again received Person-Centered Excellence Accreditation, With Distinction, from CQL. Trinity decided to pursue the rigorous CQL Accreditation because the process validates the quality of person-directed services and supports better than any other accrediting organization in the field.

CQL’s process includes looking at organizational data, policies and procedures, and systems. Several CQL staff then visit the organization, including many locations in Illinois and Reno, Nevada, to meet with people supported by the organization, families, staff and community members. During those meetings, the strengths of the organization are identified, as well as opportunities for improvement.

CQL also evaluates how well Trinity meet and implements CQL’s Shared Values (which aim to ensure accountabilities related to interpersonal interactions), Basic Assurances (which list fundamental requirements for service providers) and Personal Outcome Measures (21 indicators used to determine what is important to each person receiving services).

The accreditation process results in a shared plan of action that the organization carries out over the course of the four-year period. At several points, various reports and data are shared with CQL to measure progress.

At the organizational level, quality assurance is led, assigned by and directed by Trinity Services’ Executive Committee. Existing as the secondary influence on organizational behavior is the Internal Systems & Quality Assurance Committee. This group is comprised of Trinity’s associate leaders.

There are a variety of other agency-wide committees that monitor the key functions of quality assurance. Such committees include: Human Rights, Safety, Medical Quality Assurance and others.

Trinity Services’ “Everything Counts” philosophy means that every action, thought and experience is significant. Every staff interaction with a person served creates a ripple effect that promotes self-confidence, heightens self-esteem and leads to the achievement of personal goals.

To learn more about CQL, visit www.c-q-l.org.

For a press release regarding Trinity Services' latest accreditation, click here.

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Upcoming Events

  • 24th Annual Tom O'Reilly Memorial Golf Classic

    Join some American icons like Uncle Sam, the Statue of Liberty, Betsy Ross, Benjamin Franklin, Rosie the Riveter, Abraham Lincoln and more for a day of fun Thursday, May 18, at Odyssey Country Club in Tinley Park to benefit Trinity Services, Inc.

    Your registration fee includes a gift, lunch buffet, a bucket of range balls, pop, beer and snacks on the course, dinner awards, a complimentary specialty drink and cigar on holes 5 and 16, and more!

    The schedule for the day is as follows:
    10:30 to Noon: Registration/bucket of range balls
    11 to 11:45: Buffet lunch
    Noon: Shotgun start
    5:30 p.m.: Cocktails and silent auction
    6 p.m.: Dinner and awards

    Cost is $195 per golfer/$780 per foursome and $50 for dinner only.

    Click here for tickets and sponsorship opportunities.

    RSVP to Trinity’s Development Office by May 6 at (815) 717-3750.

  • Trinity Triumph 5K Run/Walk

    The Trinity Triumph 5K celebrates the triumphs and achievements – big or small – of those who participate and of the adults and children with disabilities and mental illness who are served by Trinity Services. 

    Runners and walkers of all ages gather to provide inspiration, draw strength from others and enjoy the camaraderie while supporting Trinity Services, a 67-year-old non-sectarian, nonprofit organization that serves 3,500 children and adults with disabilities in 31 Illinois communities in Will, Cook, DuPage, Grundy, Madison, Peoria, Jackson, and St. Clair counties as well as in Reno, Nevada. 

    For those who prefer a shorter route, a 1K walk is available. The 5K course is certified by USA Track and Field and the race will be chip-timed for accurate results. Awards will be given to fastest male and female as well as top performers in various age ranges.

    Celebrate your story, be an inspiration or participate in memory of someone. Share your reason for running or walking on race day on the Wall of Triumph and on Facebook at www.facebook.com/TrinityTriumph5K.

    The first 200 pre-registered participants will receive a tech T-shirt. 

    GET YOUR REGISTRATION REFUNDED!
    Participants also may opt to create their own fundraising page online while registering. Collect $150 or more in donations for Trinity Services, and we will send you a refund check after race day. Ask friends, family and coworkers to support Trinity’s mission to help people with disabilities live full and abundant lives.

  • 28th Annual Dinner Dance & Auction

    Please join us for a night of fellowship, fine dining, dancing, and silent and live auctions at our 28th Annual Dinner Dance & Auction, Saturday, Sept. 16, at Odyssey Country Club in Tinley Park. 
    This year's theme is "Havana Nights."
    The evening starts with cocktails at 5 p.m.

    Sponsorship Opportunities:
    Platinum - $5,000
    Full-page color ad in the program book
    Business logo posted on Trinity Services' website
    10 complimentary tickets
    Mention on social media

    Gold - $3,000
    Full-page color ad in the program book
    Business name on the Trinity Services website
    Six complimentary tickets
    Mention on social media

    Silver - $2,000
    Full-page BW ad in the program book
    Business name on the Trinity Services website
    Four complimentary tickets
    Mention on social media

    Bronze - $1,000
    Half-page BW ad in the program book
    Business name on the Trinity Services website
    Two complimentary tickets
    Mention on social media

    Ad Information:
    Full-page color $500 7.5” W x 9.75” H
    Full-page BW $300 7.5” W x 9.75” H
    1/2-page BW $200 7.5” W x 4.875” H
    1/4-page BW $100 3.75” W x 4.875” H
    1/8-page business card/celebration BW $50 3.75”W x 2.4375” H

    We hope that you will help us make this event a success by contributing a new, unused item for the silent or live auction. All items donated are 100% tax deductible.
    Some popular auction items from past years have included: tickets to sporting events, autographed sports paraphernalia, vacation packages (or airline miles), tools, theater tickets, gift cards, spa treatments, jewelry, wine, kids’ fun baskets, pet baskets, and electronics (iPad, Kindle, wireless sound systems, smart TV, etc.)
    Please drop off or mail your item(s) by Friday, Aug. 25, to 301 Veterans Parkway, New Lenox, IL 60451.
    If you need Trinity staff to pick up your donation, please call 815-717-3750.

    Please check back for ticket information as it becomes available, or call (815) 717-3750.
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