Trinity Services, Inc

Commitment to Quality

There is no separate “Quality Assurance Department” at Trinity Services. Every employee accepts some degree of personal responsibility.

Trinity Services’ quality assurance efforts, whether they are the bedrock issues of health and safety, or matters of quality improvement, are fundamental elements of the services Trinity provides.

Since 1992, Trinity has been accredited by the Council on Quality and Leadership at the highest possible level. In February 2017, Trinity again received Person-Centered Excellence Accreditation, With Distinction, from CQL. Trinity decided to pursue the rigorous CQL Accreditation because the process validates the quality of person-directed services and supports better than any other accrediting organization in the field.

CQL’s process includes looking at organizational data, policies and procedures, and systems. Several CQL staff then visit the organization, including many locations in Illinois and Reno, Nevada, to meet with people supported by the organization, families, staff and community members. During those meetings, the strengths of the organization are identified, as well as opportunities for improvement.

CQL also evaluates how well Trinity meet and implements CQL’s Shared Values (which aim to ensure accountabilities related to interpersonal interactions), Basic Assurances (which list fundamental requirements for service providers) and Personal Outcome Measures (21 indicators used to determine what is important to each person receiving services).

The accreditation process results in a shared plan of action that the organization carries out over the course of the four-year period. At several points, various reports and data are shared with CQL to measure progress.

At the organizational level, quality assurance is led, assigned by and directed by Trinity Services’ Executive Committee. Existing as the secondary influence on organizational behavior is the Internal Systems & Quality Assurance Committee. This group is comprised of Trinity’s associate leaders.

There are a variety of other agency-wide committees that monitor the key functions of quality assurance. Such committees include: Human Rights, Safety, Medical Quality Assurance and others.

Trinity Services’ “Everything Counts” philosophy means that every action, thought and experience is significant. Every staff interaction with a person served creates a ripple effect that promotes self-confidence, heightens self-esteem and leads to the achievement of personal goals.

To learn more about CQL, visit www.c-q-l.org.

For a press release regarding Trinity Services' latest accreditation, click here.

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Upcoming Events

  • An Evening of Holiday Music — Fourth Annual Concert Gala

    Please join us for "An Evening of Holiday Music" at our Fourth Annual Concert Gala at 6 p.m. Friday, Dec. 1, at Butterfield Country Club in Oak Brook to support our mission to help people with disabilities and mental illness flourish and live full and abundant lives.

    Click here to purchase tickets, to purchase a program book ad or to sponsor the event.

    This showcase of holiday music paired with dinner and fantastic company is a wonderful way to kick off the holiday season. 

    This year's event features the Western Springs School for Talent Education Allegro!!! Violin Ensemble.

    Tickets are $140 per person. Call (815) 717-3750 or email sladislas@trinity-services.org to find out more about how you can help with the event.


    Sponsorship Opportunities:
    Winter Wonderland - $5,000
    Full-page color ad in the program book
    Business logo posted on Trinity Services' website
    Prominent recognition at event
    Eight complimentary tickets
    Mention on social media

    Sleigh Bells - $4,000
    Full-page color ad in the program book
    Business name on Trinity Services' website
    Prominent recognition at event
    Six complimentary tickets
    Mention on social media

    Boughs of Holly - $2,000
    Full-page B&W ad in the program book
    Business name on Trinity Services' website
    Prominent recognition at event
    Four complimentary tickets
    Mention on social media

    Mistletoe - $2,000
    Half-page B&W ad in the program book
    Business name on Trinity Services' website
    Prominent recognition at event
    Two complimentary tickets
    Mention on social media

    Program Book Advertisement Opportunities:
    Full-page color $1,000 (7.5” W x 9.75” H)
    Full-page B&W $500 (7.5” W x 9.75” H)
    1/2-page B&W $250 (7.5” W x 4.875” H)
    1/4-page B&W $200 (3.75” W x 4.875” H)
    1/8-page business card/celebration B&W $100 (3.75”W x 2.4375” H)
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